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RETURNS

Returns Policy

 

Making a return is easy. If you are not 100% satisfied with your purchase, return it within 30 days of receipt and in saleable condition for a refund or like-for-like exchange.

Returns are only accepted online for products purchased directly from Tadáias.cc. If on receipt of your product, you are uncertain about your purchase please keep your product in the original packaging. All returns should be in ‘as new’ condition, both unwashed and unworn.

When returning items to Tadáias, please ensure the product is well packaged and protected from damage in transit.

Gifted products can only be refunded to the original purchaser or a credit note can be provided to the gift recipient. Gift exchanges will show on the order history of the original purchaser.

All gift cards are non-refundable.

 

Exchanges

 

Exchanges can be made on a like-for-like basis, this means a different size or colour of the same product. If you would like a different product, please use the same process to return the item for a refund and place a new order.

 

Faulty Goods

 

Tadáias is committed to excellence and we stand over the quality of our sports products. If you think your product has suffered from a manufacturing fault please contact us. Items that are damaged as a result of excessive or long-term usage are not considered faulty. Returned items that have been worn should be laundered before return.

 

How to Make a Return

 

Contact us via info@tadaias.com before your item is returned us.